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Al Haddad Motors Customer Satisfaction Survey

Customer Name:
Loyalty No.
VSB No.
Phone:
Registration:
Email:
Sales Consultant:
Date:
Date of Birth:
Hobbies:
Comments:
Do you agree to providing your information to Al Haddad Motors for marketing purposes?
(1 Star = Disappointed / 5 Stars = Delighted)
Q1. How would you describe your experience as a customer at your dealership?
Q2. Would you recommend your Mercedes-Benz to your friends and relatives?
Q3. How important is it for you to be supported by your current Mercedes-Benz dealership and not by another partner in the future?
Q4. Will you purchase your next vehicle at your Mercedes-Benz dealership again?
Q5. How would you rate your experience with the welcome at the showroom?
Q6. How would you rate the showroom appearance?
Q7. How would you rate your experience with your sales person/product expert?
Q8. How would you rate your experience with your vehicle delivery?
Q9. How would you rate experience with the explanation of vehicle’s features & controls?
Q10. Did you take a test drive before making your purchase decision?
Q11. Did your dealership contact you after the handover of your vehicle?
Q12. Do you agree that the survey results along with your personal data will be passed on to your Mercedes-Benz dealership to improve their quality?
Q13. Would you like to be contacted by your dealership?
Q14. How did you hear about us?
Newspapers
Magazines
Outdoors